Comment: We were on our first big trip in our new 5th wheel, and making just about every "newbie" mistake. We had just had a new hitch put on the trailer, and the next morning I noticed the bolts had loosened! I tightened them, but it was a bit off center as well. We were on our way from Waco to Arlington, so my wife called her sister to find a repair place. Enter All RV. They looked at the hitch, had to take it all apart, then reinstall it. Took 3 guys and about an hour, but its done right now! They even let our dogs rest inside out of the heat. I'm telling everyone I can about this incredible team!!